KN
Krishna N

1 reviews | Active since Jul 2020

15 Dec 2024, 14:21

PATETHIC SERVICE FROM GAME ONLINE SERVICES

Game advertised a special for a single & double air mattress for R299 including the pump. Ordered online & Order went through & monies deducted immediately. Stocks were available. A week later they said that it was sold out & cannot get the stock to me because it was a black Friday special. I complained & a gentleman called me on Tuesday & apologised. He said he will call me back & get me the items. To date no call from him. I tried calling them but nobody answers

0
Replies (5)
Game
Game's reply16 Dec 2024, 12:44
Official
Hi Krishna, thank you for reaching out. I'm sorry, that part of your order was cancelled due to stock availability. Our promotions are not region specific and the store allocated for your order was out of stock. Kindly provide the name and store of the person who was in contact with you so that the matter can be address with the management team. 
KN
Krishna N's update16 Dec 2024, 14:54
Reviewer Update
Good day. I didn't get the gentleman's name but he called me from *** on Wednesday 11th December. Look forward to hearing from you.
Game
Game's reply17 Dec 2024, 10:51
Official
Thank you for coming back to me. Your query was escalated to the management team at the store and I will be in touch with you as soon as there's feedback. 
Game
Game's reply31 Dec 2024, 16:02
Official
Hi Krishna, I've been advised that the manager at Ballito store have tried calling you throughout the day, with no success. Your air mattresses are available at the returns desk. 
KN
Krishna N's update03 Jan 2025, 14:58
Reviewer Update
nobody tried calling. Would you want me to send you a screen shot of my missed calls