1 reviews | Active since Dec 2014
Passing the buck
I have an account with Game that was in areas, then later referred for collection with attorneys first it was BDM whom I had an arrangement with, then later VVM who had records that were not updated. I settled the account with Game but Game did not inform the attorneys that the account has been settled and up to date. As a results the attorneys keeps on harassing me by sending reminders that I need to pay my account that is already settled. I contacted Game customer care about the matter and spoke to an Indian Lady who said they could not help me I must speak to the attorneys, while the attorneys on the other hand said i must resolve the matter with Game. Now i am confused who should resolve the matter as i have paid the account but i am being harassed by the attorneys. Please help
We acknowledge receipt of your complaint with reference ***1 and apologize for any inconvenience caused.
We referred the matter to RCS who is dealing with our credit matters and they will contact you directly to discuss this matter. You can also contact them on ***or ***
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***1 and apologize for any inconvenience caused.
We referred the matter to RCS who is dealing with our credit matters and they will contact you directly to discuss this matter. You can also contact them on ***or ***
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
