ZB
Zuko B
1 reviews | Active since Aug 2015
24 Aug 2015, 20:07
pampers nappies
Hi, I purchased the jumbo nappy for my son the one for R330 I think it was. Most of the nappies are damaged, they don't have the velcro thing that makes them fasten, I've still got them unused as proof and I don't have slip but I bought with my game card. I need them replaced.
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Game's replyOfficial
26 Aug 2015, 09:09Hello zukozakes,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
As discussed with management please return the nappies and your Game card so that we can trace your transaction and we will gladly replace the damaged units .
We look forward having you in the store soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
As discussed with management please return the nappies and your Game card so that we can trace your transaction and we will gladly replace the damaged units .
We look forward having you in the store soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply26 Aug 2015, 09:09
Official
Hello zukozakes,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
As discussed with management please return the nappies and your Game card so that we can trace your transaction and we will gladly replace the damaged units .
We look forward having you in the store soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
As discussed with management please return the nappies and your Game card so that we can trace your transaction and we will gladly replace the damaged units .
We look forward having you in the store soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,