SM
Siyasanga M
1 reviews | Active since Nov 2014
19 May 2020, 13:55
PAID ITEMS NOT DELIVERED BY STORE
I placed an online order with Game on 24th April, due to lockdown rules they were unable to deliver my items which i understand. On announcement of Level 4 i received confirmation that my items have been sent to courier & will be delivered. I have not heard from any courier or deliver company yet Game has confirmed that i have received the items which i have not received. I have called and emailed their websupport with no response. I’m out R1900 with no items to show for them, at this point i have no idea where my items are & no one is coming back to me or picking up calls at the help centre. I just want my money back now as this is the worst service i’ve ever received from them
Helpful (0)
Replies (1)0
Replies (1)SM
Siyasanga M's updateReviewer Update
22 May 2020, 20:53No i did not receive my items. You are missing my point, i do not have an issue with items being out of stock when i tried to buy online. I am complaining that i had paid for the items which were in stock, your store said items were dispatched and i would hear from the courier company for deliver. This did not happen yet your store sent me a confirmation that i had received the items. When??? From who??! This is intolerable, i want my money back??!!!
SM
Siyasanga M's update22 May 2020, 20:53
Reviewer Update
No i did not receive my items. You are missing my point, i do not have an issue with items being out of stock when i tried to buy online. I am complaining that i had paid for the items which were in stock, your store said items were dispatched and i would hear from the courier company for deliver. This did not happen yet your store sent me a confirmation that i had received the items. When??? From who??! This is intolerable, i want my money back??!!!