p

i had a problem with the TV i bought from Game at Carnival mall on the 16/12/24,the screen was showing lines.The sales man (Jacob)didnt explain to me that should there be a problem i dont have have to carry the tv back to them.So within 6 months the tv suddenly went blank and shoed lines and when i took it back they told me i needed to log in the call with the HISENSE TECHNICIANS which i eventually did.Now the technician came and told me that the tv incured a crack probably on my way taking back the tv.They refused to do anything and even when i try to speak to the Game's shop manager he refuses to help me even their headoffice just told me that theres nothing they can do. My tv is under 6 months and I am still under their warranty.I am still paying for the product.I am DISGUSTED to the say the least of how they are treating their customers