SN
Samantha N

1 reviews | Active since Jan 2011

09 Jun 2016, 07:58

Overpriced and Expired!

<p>Late last night i was at Game Pinecrest to pick up few things for supper. When I got home I was disgussted to find the overpriced piece of cheese was expired over a month ago . I was rushing home to make supper i didnt realise it had mould growing on the sides of it. Furthermore R32.99 for a 300g of cheese is RIDICULOUS ! The expiry date on it is 03 May 2016. This is unnacceptable </p>

0
Replies (3)
Game
Game's reply09 Jun 2016, 08:27
Official

We acknowledge receipt of your complaint and apologise for any inconvenience caused.

Senior management will contact you to discuss this matter. Measurements will be put in placed to check all stock expiry dates again although this happen on a daily basis.

Regards.

Rina Taute

Group Customer Service Advisor

***

Tel: ***73

Game
Game's reply09 Jun 2016, 11:51
Official

We confirm that Management contacted you to advise that you will be credited for the item.

Regards.

Rina Taute

Group Customer Service Advisor

***

Tel: ***73

SN
Samantha N's update22 Jul 2016, 12:33
Reviewer Update

The manager contacted me and i was given an apology and refund. The mouldy cheese was returned back to Game. Thank you.