FB
Fred B
1 reviews | Active since Nov 2014
30 Jan 2015, 16:32
Overcharging at the till
I have been into Game at George MalI this morning, and passed 11 items through the till. As I was about to pay I noticed one item was overcharged, 49.99 vs 39.99., whilst that was being corrected I noticed a second item was billed at R65.00, not R50. I felt like leaving the whole lot and walking out. My bill was R477.<br> <br> That's all with a quick glance--makes me wonder how much else was overpriced. I don't normally take much notice,but will in future
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Game's replyOfficial
30 Jan 2015, 22:13Hello Bik677,
We acknowledge receipt of your complaint with reference ***.
With regards to your complaint, may I start by thanking you for your support
and for choosing Game as your destination for your shopping.
Our apologies for the price discrepancy at the till point, we will most definitely
focus on ensuring that our system prices on advertised lines are correct
Store management will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***.
With regards to your complaint, may I start by thanking you for your support
and for choosing Game as your destination for your shopping.
Our apologies for the price discrepancy at the till point, we will most definitely
focus on ensuring that our system prices on advertised lines are correct
Store management will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply30 Jan 2015, 22:13
Official
Hello Bik677,
We acknowledge receipt of your complaint with reference ***.
With regards to your complaint, may I start by thanking you for your support
and for choosing Game as your destination for your shopping.
Our apologies for the price discrepancy at the till point, we will most definitely
focus on ensuring that our system prices on advertised lines are correct
Store management will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***.
With regards to your complaint, may I start by thanking you for your support
and for choosing Game as your destination for your shopping.
Our apologies for the price discrepancy at the till point, we will most definitely
focus on ensuring that our system prices on advertised lines are correct
Store management will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73