RP
Radcliffe P
1 reviews | Active since Mar 2009
06 Dec 2015, 19:44
overcharged
Grocery shopping at Westwood Mall led me to purchase more the R2000 groceries from Games.A special with cafe enrista buy any 3 for R100, when paying for the goods I had asked the teller once again is it 3 for R100 with a snobbish behaviour she said yes. Once scanned my goods I had not payed attention to detail to my cash sales slip. I want a full refund of the R60 extra that I was charged.
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Game's replyOfficial
06 Dec 2015, 23:01Hello rads187,
We acknowledge receipt of your complaint with reference ***5 and would like to apologise for any inconvenience caused.
This matter was referred to the store management of Game Westwood for further investigation and assistance.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
We acknowledge receipt of your complaint with reference ***5 and would like to apologise for any inconvenience caused.
This matter was referred to the store management of Game Westwood for further investigation and assistance.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
Best regards,
Game's reply06 Dec 2015, 23:01
Official
Hello rads187,
We acknowledge receipt of your complaint with reference ***5 and would like to apologise for any inconvenience caused.
This matter was referred to the store management of Game Westwood for further investigation and assistance.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
We acknowledge receipt of your complaint with reference ***5 and would like to apologise for any inconvenience caused.
This matter was referred to the store management of Game Westwood for further investigation and assistance.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
Best regards,