1 reviews | Active since Feb 2017

04 Feb 2017, 15:04

Overall just plain *** service

<p>I bought a pool cleaner at game, it was faulty, I tool it back, they game myself a voucher to buy a new one, and that I did.</p> <p> </p> <p>Murphys law, this one was faulty as well. So I took it back, but misplaced the slip.</p> <p>I phoned them and spoke to the manager lady at their customer service who was not helpfull at all. </p> <p>I phoned again and spoke to the manager, who was very helpful.</p> <p>I booked my pool cleaner in and it got sent away.</p> <p>After 2 weeks I phoned them again, having to find out that my pool cleaner arrived 3 days ago, but nobody contacted myself.</p> <p>I arranged with the manager on duty that somebody drop it off by my house as I live walking distance from Bayside.</p> <p>I arranged for someone to be home, but not even a phone call telling myself that they are not coming around, nothing!!! So that person waited the whole day for nothing.</p> <p> </p> <p>Saturday morning someone comes to drop it off with no explanation.</p> <p>I plugged it in and guess what, its still not working.</p> <p>What a waste of time!</p> <p> </p>

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