JC
Jan-Hendrik CAMPHER

1 reviews | Active since Apr 2026

05 Apr 2026, 09:15

Over promise and under deliver

I moved and had to buy several new appliances. Game said they will deliver on Saturday 04 April. I received a confirmation message and was waiting the whole day just for delivery department to phone me at 12:00 to say my order will not be delivered. I have a house full of family with no fridge or a microwave.

0
Replies (8)
Game
Game's reply05 Apr 2026, 12:04
Official
Hi there Jan-Hendrik, I am so sorry that you have not received your order as yet. Kindly provide your order number so we can look into the matter. 

JC
Jan-Hendrik CAMPHER's update05 Apr 2026, 12:06
Reviewer Update
***
JC
Jan-Hendrik CAMPHER's update05 Apr 2026, 12:14
Reviewer Update
That is not assisting me in my current situation
Game
Game's reply05 Apr 2026, 12:20
Official
I am so sorry that your order has not been delivered as yet. We have escalated the matter and will revert back as soon as feedback is received. 
JC
Jan-Hendrik CAMPHER's update05 Apr 2026, 12:32
Reviewer Update
What time today can feedback be expected?
Game
Game's reply05 Apr 2026, 13:36
Official
We have attempted to contact you but were unsuccessful. Please check your email, as we have sent you a message. 
JC
Jan-Hendrik CAMPHER's update05 Apr 2026, 13:36
Reviewer Update
The information you send on the email to me is incorrect
Game
Game's reply07 Apr 2026, 11:01
Official
I am so sorry the information that we emailed you were incorrect. Kindly note that your query has been escalated to our management team for assistance. We are awating feedback.