Out of Stock with BAD ATTITUDE

So yesterday I flip through the Game weekly leaflet and I find that the DSTV HD decoder is on special for R299, so I rush to Game at Pavilion after work, as it is closest and convenient for me. As I arrive I look for the decoder but all I could find it the same decoder but is priced at R799 which is because it includes installation. Standing there confused, no sales persons comes to me to offer assistance, so I approach one of them and ask where I can find the decoder which is on special. The guy just simply tells me \WE OUT OF STOCK""; even if you come excatly on the day the item is on special they never have stock; and I am not the only one who experiences this. I suggest that when Game advertises the special;they must specify that all specials apply at all stores except GAME @ PAVILION."""