CT
Chantelle T
1 reviews | Active since Feb 2015
17 Feb 2015, 21:16
Out of stock while promoting a product on special
GAME has been advertising a rechargeable Ellies Light Bulb for R49. I went to the store in Boksburg on Thurs(12-02) only to be told they were out of stock but stock would be arriving soon. I also went to the store in Lakeside Mall but I walked out after waiting ten minutes for assistance to come after being called to assist. I went to the Boksburg store again yesterday(16-02) and today and thy are still out of stock. The promotion ends today but they haven't actually had stock at all while the promotion lasted!! This is absolutely ridiculous to advertise something and not stock it.
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Game's replyOfficial
18 Feb 2015, 07:49Hello ChantelleTheron9,
We acknowledge receipt of your complaint and apologize for your inconvenience in this matter.
This out of stock situation is due to the huge demand for this item after load shedding was introduced. However, store management will contact you once stock arrive and you will get the item at the advertised price.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint and apologize for your inconvenience in this matter.
This out of stock situation is due to the huge demand for this item after load shedding was introduced. However, store management will contact you once stock arrive and you will get the item at the advertised price.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply18 Feb 2015, 07:49
Official
Hello ChantelleTheron9,
We acknowledge receipt of your complaint and apologize for your inconvenience in this matter.
This out of stock situation is due to the huge demand for this item after load shedding was introduced. However, store management will contact you once stock arrive and you will get the item at the advertised price.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint and apologize for your inconvenience in this matter.
This out of stock situation is due to the huge demand for this item after load shedding was introduced. However, store management will contact you once stock arrive and you will get the item at the advertised price.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73