1 reviews | Active since Jan 2015
Out of Stock but on display
the following email was sent about my complaint to Game customer services on the 23 December 2014 but until today almost 2 months later i didn't received any response from them.<br> <br> Good Morning<br> <br> The reason I'm writing you this e-mail is because I'm a client of Game and i visit the Game Somerset West Mall store on Saturday to buy the gazebo that was on special for R 299 only to find out that it was out of stock, but still there was one on display. When i ask the lady in that section if there is any stock left she rudely answered that it is out of stock and that new stock will only be arriving next year seeing that the suppliers is closed, now my question to you is why keep an item on display when you know that you don't have it available especially this time of the year. I also ask her why don't they sell the display to me because its the only one left on which she rep**** they are not allowed. I really don't think that the service that i received at that store was up to standard and i feel disappointed they way that i was treated.<br> <br> Regards,<br> <br> Ryno Seegals<br>
We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.
This matter was referred to the senior management of Game Somerset, to investigate this matter and provide you with feedback.
Regards
Herman van der Berg
Customer Service Advisor
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***73
We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.
This matter was referred to the senior management of Game Somerset, to investigate this matter and provide you with feedback.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
