VR
Viraan R
1 reviews | Active since Feb 2010
26 Nov 2015, 18:44
Out of box faulty item not repaired after 3 weeks
I purchased a Ryobi electric sanding tool from Game Bel-Air on 6 November. I opened the packaging when I arrived at home that same day to find that the item had been damaged. I returned to the store and booked the item in for repair as all Game's stock of that particular item suffered similar damage. After three weeks of the item being at Game's supplier's repair center I was called to collect the 'repaired' item yesterday. <br> <br> THE SANDER WAS IN EXACTLY THE SAME FAULTY CONDITION AS IT HAD BEEN IN THE STORE THREE WEEKS AGO!<br><div><br></div><div><em>(Report edited by Hellopeter.com)</em></div><div><br></div><div><br></div>
Helpful (0)
Replies (1)0
Replies (1)Game's replyOfficial
29 Nov 2015, 15:33Hello Viraan,
We acknowledge receipt of your complaint with reference ***1 and apologize for your inconvenience in this matter.
Store management will investigate this matter and will provide your with updated feedback.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***1 and apologize for your inconvenience in this matter.
Store management will investigate this matter and will provide your with updated feedback.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply29 Nov 2015, 15:33
Official
Hello Viraan,
We acknowledge receipt of your complaint with reference ***1 and apologize for your inconvenience in this matter.
Store management will investigate this matter and will provide your with updated feedback.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***1 and apologize for your inconvenience in this matter.
Store management will investigate this matter and will provide your with updated feedback.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
