MM
Millicent M
1 reviews | Active since Jun 2017
09 Jul 2020, 12:03
**** OS A STORE!
I have been waiting for a refund for 3 weeks now and no one is giving me a straight answer. You people are the worst and I WANT MY MONEY BACK NOW!!! literally in a space of a month I have posted 3 reviews about this store and still no assistance. I was given two email addresses today of the person who is supposedly handling my refund *** ***. I expect to hear from you before EOB today as I want my funds back in my account by 10/07/2020. I am no longer waiting for you people. you clearly don't give a **** about your clients
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Game's replyOfficial
10 Jul 2020, 16:40Hi Millicent
Thank you for taking my call.
Once again we are so sorry for the overall experience you had with the company as this is definitely not the way we would like to do business.
As per our telephonic conversation, the query was escalated to the finance department for urgent assistance regarding the refund that is to be processed for the order placed online. Once the refund has been submitted you will receive a notification thereof letting you know the money was refunded.
Kind regards
Natheer
Thank you for taking my call.
Once again we are so sorry for the overall experience you had with the company as this is definitely not the way we would like to do business.
As per our telephonic conversation, the query was escalated to the finance department for urgent assistance regarding the refund that is to be processed for the order placed online. Once the refund has been submitted you will receive a notification thereof letting you know the money was refunded.
Kind regards
Natheer
Best regards,
Game's reply10 Jul 2020, 16:40
Official
Hi Millicent
Thank you for taking my call.
Once again we are so sorry for the overall experience you had with the company as this is definitely not the way we would like to do business.
As per our telephonic conversation, the query was escalated to the finance department for urgent assistance regarding the refund that is to be processed for the order placed online. Once the refund has been submitted you will receive a notification thereof letting you know the money was refunded.
Kind regards
Natheer
Thank you for taking my call.
Once again we are so sorry for the overall experience you had with the company as this is definitely not the way we would like to do business.
As per our telephonic conversation, the query was escalated to the finance department for urgent assistance regarding the refund that is to be processed for the order placed online. Once the refund has been submitted you will receive a notification thereof letting you know the money was refunded.
Kind regards
Natheer
Best regards,