Order ***, poor service on delivery of my printer

I am experiencing very bad service from game. I made an order on the 27 of November 2023. I waited for the 5 days they promised to deliver and the order was not delivered. I contacted game to ask why my delivered and they simple say they don't know. I asked them to deliver and it was not delivered. I spoke on the onthw online chat to inform the lady that I neet to travel to the free state and she said it was not a problem and they can deliver to the adress. It was on Friday 8 November. And the lady said they will deliver monday 11 November after waiting for delivery for more than 10 days. On the monday the guys went to the old adress. And I informed them that there was no one there, and the adress was changed. I then contacted game again and they said the forgot to update the adress and they will rebook the order for about 4 day I will login online and the order everyday will be rebooked. No delivery will happen. I then got a call from game and they said the order cannot be delivered as the new adress free state is outside the delivery zone. I had to give them another adress or they can deliver on the old adress. I informed them that the old adress there is no one to pick up. I then ask my sister inlaw to please wait in her place for my delivery and I gave game my sister inlaw s adress. That was last week 14 of December for delivery on Monday 18 November. Delivery never tool place. I then login online chat to follow up and also called game customer care at around midday I got a message that a driver was on route. I then called the guy and he said he cannot deliver my order as he is waiting on them to respond to the fee change( I think he was talking about game) I called game to ask about this and they told me that they will follow up. I called again to find out what was happening and I was told the driver couldn't get hold of me. I spoke to the lady that I just spoke to the driver now as am speaking to you and he told me that you want to pay him 90 for this delivery and it's too little. I was informed that the order will be rebooked. The order was rebooked and I waited and deliver never happened. I called game again and I was told that the courier has closed. Today 19 Nov I woke up again and was told order can only be done tomorrow. I need this order to be delivered today as it has to be taken to the free state and my sister inlaw won't be in gauteng tomorrow to pick this up. This has caused me a serious inconvenience as we running s small business and we need to print forms for our client. It cost me 10 rand a page to print while I have a printer. I really hope this order is done today as I won't have anyone to pick it up from tomorrow. Order number *** Another frustrating thing is you get a new person everyday and u explain the story. And on the system they will always blame you. First it's was they don't know what it was not delivered in 2 to 5 days as it was started. Secondly they couldn't get hold of me, I changed the adress.