JS
Jenny S

1 reviews | Active since Nov 2013

02 Oct 2024, 19:42

Order not received or refunded

more than a month after I placed my order , which was supposed to take 2 days , I have not received it . While they agreed to refund me , they say they first need to claim from the courier , and so far there has been no progress . I will never order anything from Game again

0
Replies (1)
Game
Game's reply03 Oct 2024, 18:48
Official
Hi there Jenny, thanks for reaching out. I'm so sorry for the overall experience and the delay in getting the matter resolved. Please be advised that the courier is still busy with the investigation of your missing order. Our team will surely, be following up with them and push for feedback.

Best regards,