EO
Eben O
1 reviews | Active since Apr 2012
30 Nov 2025, 15:13
Order cancelled without prior communication
Yester I ordered a tv. Order number *** At the time of order it said 2 left in stock.
Right now it says 3 left in stock I paid for my order yesterday.
Why the hell have it been cancelled!!!!!!!!!!!!!
If your website says in stock, and i paid, then i expect to receive what I orderes. NO EXCUSES!!!!?
YOU CANCEL MY ORDER,AND DONT EVEN BOTHER TO CONTACT ME OR TELL ME ANYTHING!!!!!!
Helpful (0)
Replies (4)0
Replies (4)EO
Eben O's updateReviewer Update
30 Nov 2025, 15:48And none of your damn email work!!!! All of them comes back failed!!!!
EO
Eben O's update30 Nov 2025, 15:48
Reviewer Update
And none of your damn email work!!!! All of them comes back failed!!!!
Game's replyOfficial
01 Dec 2025, 11:59Hi Eben, thanks for getting in touch. We’re really sorry for the inconvenience caused by the lack of stock. Please note that your order was cancelled because the dispatching site had no more inventory at the time of picking. We’re unable to fulfil the order without stock, as we strive to honour every order. Please be aware that dispatching sites also serve walk‑in customers and these promotional items were selling out very quickly.
Best regards,
Game's reply01 Dec 2025, 11:59
Official
Hi Eben, thanks for getting in touch. We’re really sorry for the inconvenience caused by the lack of stock. Please note that your order was cancelled because the dispatching site had no more inventory at the time of picking. We’re unable to fulfil the order without stock, as we strive to honour every order. Please be aware that dispatching sites also serve walk‑in customers and these promotional items were selling out very quickly.
Best regards,
EO
Eben O's updateReviewer Update
01 Dec 2025, 12:42Then why the hel did no one comunicate with me!!!!!!! It still show online stock 3 left!!!!!!! You guys are terrible!!!! Money went out of my account immediately!!!!! I expect money back into my account immediately. Now due to your incompetency i must spend more to get it elsewhere!!!!!!
EO
Eben O's update01 Dec 2025, 12:42
Reviewer Update
Then why the hel did no one comunicate with me!!!!!!! It still show online stock 3 left!!!!!!! You guys are terrible!!!! Money went out of my account immediately!!!!! I expect money back into my account immediately. Now due to your incompetency i must spend more to get it elsewhere!!!!!!
Game's replyOfficial
02 Dec 2025, 15:25Hi Eben, I am sorry to hear that you were not contacted regarding your order as we do send emails advising that you will be refunded for your order. Kindly be advised that the refund takes 3-5 working days if you used a credit card and 7-14 working days if you used a debit card. If you used Capitec banking you would have to provide us with your banking details as we would have to manually refund you for the order. We apologize for the inconvenience caused.
Best regards,
Game's reply02 Dec 2025, 15:25
Official
Hi Eben, I am sorry to hear that you were not contacted regarding your order as we do send emails advising that you will be refunded for your order. Kindly be advised that the refund takes 3-5 working days if you used a credit card and 7-14 working days if you used a debit card. If you used Capitec banking you would have to provide us with your banking details as we would have to manually refund you for the order. We apologize for the inconvenience caused.
Best regards,