KB
Karen B
1 reviews | Active since Sept 2016
15 Jun 2020, 11:50
Online shopping fail
I shopped online for Groceries (56 items) and put them into my wishlist. Now the Live Chat person tells me that I cannot move items to my basket because they “are out of stock”. All 56 of them? As well as random others I checked? This is just not possible. Please would someone explain this to me?
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Replies (2)
Game's replyOfficial
15 Jun 2020, 13:47Hello Karen,
Thank you for getting in touch.
All items that are eligible to be bought online will have a pink "add to basket" option, if it simply says "add to wishlist" then sadly its not available to be bought online. Our sincerest apologies for any confusion or inconvenience of any kind. If you have any further queries or concerns then please do not hesitate to contact us.
Regards
Ralton PillayGame Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Thank you for getting in touch.
All items that are eligible to be bought online will have a pink "add to basket" option, if it simply says "add to wishlist" then sadly its not available to be bought online. Our sincerest apologies for any confusion or inconvenience of any kind. If you have any further queries or concerns then please do not hesitate to contact us.
Regards
Ralton PillayGame Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Game's reply15 Jun 2020, 13:47
Official
Hello Karen,
Thank you for getting in touch.
All items that are eligible to be bought online will have a pink "add to basket" option, if it simply says "add to wishlist" then sadly its not available to be bought online. Our sincerest apologies for any confusion or inconvenience of any kind. If you have any further queries or concerns then please do not hesitate to contact us.
Regards
Ralton PillayGame Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Thank you for getting in touch.
All items that are eligible to be bought online will have a pink "add to basket" option, if it simply says "add to wishlist" then sadly its not available to be bought online. Our sincerest apologies for any confusion or inconvenience of any kind. If you have any further queries or concerns then please do not hesitate to contact us.
Regards
Ralton PillayGame Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
KB
Karen B's updateReviewer Update
15 Jun 2020, 15:18That still doesn't explain to me why you even list groceries on your online shopping offer. I cannot find a single grocery item that IS available. Very disappointing online shopping experience. A complete fail...
KB
Karen B's update15 Jun 2020, 15:18
Reviewer Update
That still doesn't explain to me why you even list groceries on your online shopping offer. I cannot find a single grocery item that IS available. Very disappointing online shopping experience. A complete fail...