Online selling out of stock things .

I would like to express the great disappointment I have for the service received with online purchase ; I did a following up today with regarding order I made Sunday yes, we are still within the 7-10 working days but I checked on my history of purchase and I just wanted to track my order I phoned the call center and lady that assisted me could not respond to many questions I was asking she then asked if I received an email explaining about the refund that I received yesterday of R150 did advice that I did not get any communication of no stock of product ordered online .

I then asked her to give me a number for the courier company which when I called advised that there is no order for me that needs to be delivered, I then logged a chat which the lady that explained that they don't have stock for Fridge which was on special R4699 . KIC .

I am so disappointed with the service and it's my first time buying online and my last with Game store , you guys really need to change the way your system operates you must update what you have online and what u don't have .

I have a colleague that also complained about the same thing when she heard me complaining about your services and she says she got her goods after a month which is completely unprofessional .

I am truly disappointed at the services received and this is weighing me back because I must wait for 7 to 14 working days to get my refund before I get to buy another fridge, I can't even get anything that will weigh the price of purchase .

I must then order again what a delay and waist of my time . for believing in your product .

Me email Address is :*** Cellphone number is :***

Order Number ***