Online purchase
Order ********** 03 Team Game, I made an online purchase on 24 September and I still have not received my order (A3 laminator). What upsets me more is that I went to a Fleurdal store in Bloemfontein on the same day to buy the item but there was no stock in hand. Based on the level of service I received from your store staff I decided to leave the store and rather buy online. The promise on delivery SLA was 2 to 5 days but it seems like it's actually 2 to 5 weeks. Please shed some light of when I'll receive my item.
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Game's replyOfficial
09 Oct 2018, 10:44We acknowledge receipt of your complaint with reference ***0 and apologise for any inconvenience caused.
We referred the matter to Management @ONLINE who will contact you out of this forum to discuss this matter. Please find their direct contact details hereunder.
Regards.
Group Customer Service Advisor
***
Tel: ***
/rt
Best regards,
Game's reply09 Oct 2018, 10:44
Official
We acknowledge receipt of your complaint with reference ***0 and apologise for any inconvenience caused.
We referred the matter to Management @ONLINE who will contact you out of this forum to discuss this matter. Please find their direct contact details hereunder.
Regards.
Group Customer Service Advisor
***
Tel: ***
/rt
Best regards,