Online Purchase

Bought a Hisense fridge on 19 March 2024. On the 20th the order was cancelled and was told the refund was processed since they do not have stock.

Had to go to the store to get a “rain check” after I fought them and had to explain what the consumer protection act says about “accepting a purchase from a consumer knowing very well you do not have the product.

As it is I have not received my refund, I want to purchase another fridge from another store but I cannot as I am waiting for this refund and promotions are ending since its already month end!! They specifically told me they do not know when they will have stock for that particular fridge especially since it is Hisense.

I called to understand as to what is happening to my refund today;27, I was holding on the line for some time and requested to be called on my cell…I am still waiting.

I cannot believe I thought Game values their customers….