DM
Dino M

1 reviews | Active since Oct 2010

08 May 2025, 07:40

Online price beat ****

On Monday 5 April, I attempted to purchase a Trojan TR1610 from Game website at R14999, and wanted to do a price beat against Makro for the same product at R12999. I went on the Game online whatsapp, sent screenshots and the links of the 2 stores, and was advised that my query has been escalated and response within 24-48 hours. It is now 72 hours and still no feedback. Today there is only 1 in stock on game website. Is this a ploy by Game, to delay the price beat, until stock runs out? If this was in store, they had nowhere to hide, but online, it is a ****. Beware !

0
Replies (6)
Game
Game's reply08 May 2025, 14:23
Official
Hi Dino, thank you for getting in touch. We apologize for the long wait and for the delay regarding your price beat request. Kindly be advised that your query is with our head office department  to approve the price beat. You will be notified once the coupon has been created.

Best regards,

DM
Dino M's update11 May 2025, 12:41
Reviewer Update
Its now Sunday, almost a week later and still no coupon. What is the delay Game??? Ploy to drag it out until Makro sale price is over or you stock to run out???
DM
Dino M's update12 May 2025, 09:07
Reviewer Update
It is now 1 week since my request for a price beat and NOTHING.
Game
Game's reply15 May 2025, 12:16
Official
Hi Dinesh, I'm sorry for the delay and do see that the coupon has been added to your profile. 

Best regards,

DM
Dino M's update15 May 2025, 12:18
Reviewer Update
Yes coupon for R2000!!! Thats is a price match not price beat
Game
Game's reply15 May 2025, 12:21
Official
Due to Makro and Builders Warehouse falling under the same umbrella we only Price Match. 

Best regards,