MR
Maryke R
1 reviews | Active since Nov 2020
20 Dec 2024, 11:33
Online order Package takes forever
I ordered a christmas present for my husband early December but pakage has not yet arrived the WhatsApp service is nice but if you get cut off you have to start a chat with a new agent and now the tracker shows the package won't be in time after hey say 2-5 days delivery of website. Truly upset and dissipointed will not order online again the obly reason I did not buy it from our local game was because it wasn't in stock.
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Replies (3)
Game's replyOfficial
20 Dec 2024, 16:48 Hello Maryke👋, I appreciate you getting in touch with us. I'm extremely sorry for the delay in delivering your order and the frustration it has brought you. Be assured that this issue has been brought to our senior team's attention for further assistance, and you will receive an update soon.
Best regards,
Game's reply20 Dec 2024, 16:48
Official
Hello Maryke👋, I appreciate you getting in touch with us. I'm extremely sorry for the delay in delivering your order and the frustration it has brought you. Be assured that this issue has been brought to our senior team's attention for further assistance, and you will receive an update soon.
Best regards,
MR
Maryke R's updateReviewer Update
20 Dec 2024, 16:50Who is Magerman?
MR
Maryke R's update20 Dec 2024, 16:50
Reviewer Update
Who is Magerman?
Game's replyOfficial
21 Dec 2024, 08:49Hi Maryke, apologies for the confusion. Your query is currently with our complaints department and they will be sure to provide the update
Best regards,
Game's reply21 Dec 2024, 08:49
Official
Hi Maryke, apologies for the confusion. Your query is currently with our complaints department and they will be sure to provide the update
Best regards,