AH
Amber H
1 reviews | Active since Jul 2020
17 Jul 2020, 07:43
Online order - nothing delivered
I placed an order online on the 25th of June and the order status has never changed from ‘Created’. I have phoned in 3 times and been told they can’t get hold of the warehouse and will call me back once they do. But still haven’t received a call. I am extremely frustrated now and especially if it turns out there is no stock because from 5 days after I placed my order I have been phoning to find out why the order status is not changing. If there is no stock, you should definitely have been able to tell 5 days after the order was placed. Please urgently sort out my order - the order no is ***. Someone please contact me.
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Replies (2)AH
Amber H's updateReviewer Update
18 Jul 2020, 15:24Thanks Tammy - please let me know urgently as I have been without a washing machine now for a month while waiting!
AH
Amber H's update18 Jul 2020, 15:24
Reviewer Update
Thanks Tammy - please let me know urgently as I have been without a washing machine now for a month while waiting!
AH
Amber H's updateReviewer Update
20 Jul 2020, 08:54Hi Tammy. Please get hold of me urgently or give me a number that I can call to resolve this. I tried calling the massmart head office and it is closed.
AH
Amber H's update20 Jul 2020, 08:54
Reviewer Update
Hi Tammy. Please get hold of me urgently or give me a number that I can call to resolve this. I tried calling the massmart head office and it is closed.