ZC
Zar C

1 reviews | Active since Jun 2014

23 Apr 2019, 15:03

Online Order Not Delivered - Online help has no clue why or where it is

Placed order ********** 32 online on the 15 April.

Today I am still waiting for any information or delivery information.

Spoke to the online chat and even they can't get hold of head office or the person in charge of delivery.

Spoke to them last week, and today. They can't give any update,

How can your own help line not be able to get hold of head office or the delivery team.

0
Replies (2)
Game
Game's reply23 Apr 2019, 16:41
Official
Good day Rashaad,

Thank you for taking my call and apologies for any inconvenience caused.

As discussed, we will take this matter further and the dispatch site should be in contact with you regarding feedback.

Kind regards,

Brad Adriaan

Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***

ZC
Zar C's update24 Apr 2019, 09:21
Reviewer Update
I am still waiting for the delivery site to contact me. Can you please follow up with them