NN
Nandi N

1 reviews | Active since May 2016

13 May 2020, 10:52

Online order BIGGEST MISTAKE

I bought a laptop online on 2 May which is classified as an essential item. I paid and got an order number HOORAY!!! FF to 8 days later, I cannot track my order, game does not respond to DMs, posts, inboxes dololo sana. Now I decided to do the LIVE CHAT on the website and the response I got...... My Word!!!!! I need to wait until there is stock or get my refund which takes 7 to 14 working days...... Why take my money in the first place if there was NO STOCK??!! WHY???

0
Replies (2)
Game
Game's reply14 May 2020, 13:05
Official
Hi Nandi,

Thank you for taking my call,

Once again we would like to  apologize  for the inconvenience this has caused you, this is not the type of services we wish to render to our customer and not the experience we want you to have.

Thank you for allowing us to look into your order .

Kind Regards,
Adi 

Best regards,

NN
Nandi N's update19 May 2020, 12:17
Reviewer Update
Any feedback on this as today is 12 days later.