AS
Aletta S
1 reviews | Active since Apr 2014
26 Dec 2024, 08:37
Online Order - Bad Service
Order: ***
I ordered online a Ryobi Lawn mover and Trimmer which was on special online 22 December 2024. To be collected at Garden Route Mall - showed in stock.
Paid and response said ready for collection. Just to get an SMS saying your order is delayed. No communication afterwards at all. Contacted the Online Bot who explained the Garden Route Mall is now suddenly out of stock and they now sourced from the most infamous store - Canal Walk. And now the communication and Order is stuck in limbo. Now movement or acknowledgement to myself. the customer My money has gone to GAME but now I have no rights to receive the items or even get someone knowledgeable to tell what is going on.
Please sort this out!
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Game's replyOfficial
27 Dec 2024, 08:23Hi Aletta, thank you for getting in touch. I'm sorry your order was allocated to another store as George doesn't have the item in stock. Your query has been sent to Canal Walk store with the request to change the delivery address.
Game's reply27 Dec 2024, 08:23
Official
Hi Aletta, thank you for getting in touch. I'm sorry your order was allocated to another store as George doesn't have the item in stock. Your query has been sent to Canal Walk store with the request to change the delivery address.