Old Dog, Old Tricks

I used the online store to purchase with an option to collect as I was in a hurry. I purchased the items and was not informed of any shortage of stock or number of items. I was under the impression that these was enough stock as other merchants website would not let you purchase more items than what they have in stock. I am not happy because I wan not given any information on the stock availability at a specific store before purchasing, I assumed because there was stock as I was not informed otherwise. You took my money, as this was the MOST IMPORTANT thing for you to do, knowing that there may or may not be enough stock to fulfill my order. You just wanted my money in hand and to sort everything else out later, with no consideration for my inconvenience or sense of urgency. If I was informed that there was no or short stock at a specific store then I could have ordered from another store as I was on a tight budget and needed the items urgently. Now I need to wait for my refund and go to another store anyway. This was a huge inconvenience and one child went without earphones on the day because Game did not disclose stock availability and any refund on online purchases take days to be refunded. Bitterly disappointing!

One year later: I thought I would give Game another chance. Website indicated all 5 items were in stock. The next day ALL items were canceled, citing out of stock. It has been a week and they still haven't processed a refund!