Nothing done on repairs

My Samsung tv went in for repairs. Got sms to go pick it up today took of work went to collect. Waited almost an hour got it came home when I opened the box's it was full of dust and it looked like nothing has been done. Connected everything and tv still does the same. I am absolutely disgusted at the service. I have been sitting without a tv for alost 2 weeks. Now I must take of work again tomorrow to take it back. my tv is under warranty and I would like it replaced. I am sick and tired of the bad service we get at game nelspruit it's not the first time I must return. We as client's should start invoicing u people for al the time that we waste at ure outlet. Disgusted. Gert klopper. [Email Removed]