nM
nomzamo M
1 reviews | Active since Oct 2017
03 Oct 2023, 12:38
not working products
I bought an electric blanket in 2023/06/28 from game in Rosebank, its didn't even last me 2 months it was already not working, so i took it for repairs on the 2023/09/13, its been over 21 days i have not received any feedback from them, their agreement repair contracts says if i do not get it back within 21 days i will be refunded, so I'm here to ask for my money back please urgently
Helpful (0)
Replies (16)0
Replies (16)
Game's replyOfficial
03 Oct 2023, 15:39Hi Nomzamo, thanks for getting in touch. I'm so sorry that you did not receive feedback. Please be advised that we will escalate the matter to senior management for urgent assistance. 🙏
Best regards,
Game's reply03 Oct 2023, 15:39
Official
Hi Nomzamo, thanks for getting in touch. I'm so sorry that you did not receive feedback. Please be advised that we will escalate the matter to senior management for urgent assistance. 🙏
Best regards,
nM
nomzamo M's updateReviewer Update
03 Oct 2023, 16:23i just want my money please i don't need any further communications from you,
and stop selling broken staff
and stop selling broken staff
nM
nomzamo M's update03 Oct 2023, 16:23
Reviewer Update
i just want my money please i don't need any further communications from you,
and stop selling broken staff
and stop selling broken staff
Game's replyOfficial
03 Oct 2023, 17:20Rest assured, your query has been escalated.
Best regards,
Game's reply03 Oct 2023, 17:20
Official
Rest assured, your query has been escalated.
Best regards,
nM
nomzamo M's updateReviewer Update
04 Oct 2023, 09:20still waiting
nM
nomzamo M's update04 Oct 2023, 09:20
Reviewer Update
still waiting
Game's replyOfficial
04 Oct 2023, 12:08Hi Nomzamo,
You will be reverted to by the relevant department.
Kind regards
SG
You will be reverted to by the relevant department.
Kind regards
SG
Best regards,
Game's reply04 Oct 2023, 12:08
Official
Hi Nomzamo,
You will be reverted to by the relevant department.
Kind regards
SG
You will be reverted to by the relevant department.
Kind regards
SG
Best regards,
nM
nomzamo M's updateReviewer Update
04 Oct 2023, 12:24honestly you not taking me serous you have been saying this since yesterday please i want my money
nM
nomzamo M's update04 Oct 2023, 12:24
Reviewer Update
honestly you not taking me serous you have been saying this since yesterday please i want my money
Game's replyOfficial
04 Oct 2023, 13:00Hi Nomzamo,
I'm sorry, you haven't been contacted as yet. I have been advised that an agent from the complaints team will be in touch with you.
Kind regards
SG
I'm sorry, you haven't been contacted as yet. I have been advised that an agent from the complaints team will be in touch with you.
Kind regards
SG
Best regards,
Game's reply04 Oct 2023, 13:00
Official
Hi Nomzamo,
I'm sorry, you haven't been contacted as yet. I have been advised that an agent from the complaints team will be in touch with you.
Kind regards
SG
I'm sorry, you haven't been contacted as yet. I have been advised that an agent from the complaints team will be in touch with you.
Kind regards
SG
Best regards,
Game's replyOfficial
04 Oct 2023, 13:08Hi Nomzamo,
I'm sorry, you haven't been contacted as yet.
I've been advised that an agent from the complaints team will be in touch with you.
Kind regards
SG
I'm sorry, you haven't been contacted as yet.
I've been advised that an agent from the complaints team will be in touch with you.
Kind regards
SG
Best regards,
Game's reply04 Oct 2023, 13:08
Official
Hi Nomzamo,
I'm sorry, you haven't been contacted as yet.
I've been advised that an agent from the complaints team will be in touch with you.
Kind regards
SG
I'm sorry, you haven't been contacted as yet.
I've been advised that an agent from the complaints team will be in touch with you.
Kind regards
SG
Best regards,
nM
nomzamo M's updateReviewer Update
05 Oct 2023, 10:49 A lady called yesterday and advised me that she will contact the store and find out, from this number ***, please ask her to tell me when I can go and collect my money I'm no longer interest in this products, you people sell broken things on purpose
nM
nomzamo M's update05 Oct 2023, 10:49
Reviewer Update
A lady called yesterday and advised me that she will contact the store and find out, from this number ***, please ask her to tell me when I can go and collect my money I'm no longer interest in this products, you people sell broken things on purpose
Game's replyOfficial
05 Oct 2023, 10:53Thanks for getting back to us. Please be advised that we will inform the team about your request.
Best regards,
Game's reply05 Oct 2023, 10:53
Official
Thanks for getting back to us. Please be advised that we will inform the team about your request.
Best regards,
nM
nomzamo M's updateReviewer Update
05 Oct 2023, 11:39you always say this, i just wat my money back when can i collect my money im tired of this back n forth
nM
nomzamo M's update05 Oct 2023, 11:39
Reviewer Update
you always say this, i just wat my money back when can i collect my money im tired of this back n forth
Game's replyOfficial
05 Oct 2023, 11:59We do understand your frustration, please be advised your query is being handled by our complaints team. Feedback will be given to you shortly as we have highlighted the urgency of the matter. 🙏
Best regards,
Game's reply05 Oct 2023, 11:59
Official
We do understand your frustration, please be advised your query is being handled by our complaints team. Feedback will be given to you shortly as we have highlighted the urgency of the matter. 🙏
Best regards,
nM
nomzamo M's updateReviewer Update
05 Oct 2023, 12:26this is wrong, what taking this so long, just advise game in rosebank im coming to collect the money, this shouldn't even take day
nM
nomzamo M's update05 Oct 2023, 12:26
Reviewer Update
this is wrong, what taking this so long, just advise game in rosebank im coming to collect the money, this shouldn't even take day
Game's replyOfficial
05 Oct 2023, 16:30Hi Nomzamo,
I'm sorry, your query was not resolved as soon as promptly as expected. I've been advised that you've been contacted and that you've been refunded.
Kindly let me know if this is not so.
Kind regards
SG
I'm sorry, your query was not resolved as soon as promptly as expected. I've been advised that you've been contacted and that you've been refunded.
Kindly let me know if this is not so.
Kind regards
SG
Best regards,
Game's reply05 Oct 2023, 16:30
Official
Hi Nomzamo,
I'm sorry, your query was not resolved as soon as promptly as expected. I've been advised that you've been contacted and that you've been refunded.
Kindly let me know if this is not so.
Kind regards
SG
I'm sorry, your query was not resolved as soon as promptly as expected. I've been advised that you've been contacted and that you've been refunded.
Kindly let me know if this is not so.
Kind regards
SG
Best regards,
nM
nomzamo M's updateReviewer Update
05 Oct 2023, 16:40yes i confirm i did received my funds thank you, and please stop selling broken things :)
nM
nomzamo M's update05 Oct 2023, 16:40
Reviewer Update
yes i confirm i did received my funds thank you, and please stop selling broken things :)
Game's replyOfficial
05 Oct 2023, 18:14Thank you for getting back to me, Nomzamo.
Best regards,
Game's reply05 Oct 2023, 18:14
Official
Thank you for getting back to me, Nomzamo.
Best regards,