MM
Mirriam M
1 reviews | Active since Jun 2017
24 Mar 2025, 10:02
not so user friendly service
Dear Game.
Please note that your "self service"for game digital credit card is not user friendly and I have been stuck on login details for over an hour now. Improve on this, you do not want to inconvenience customers cause there is nothing stopping me from cancelling your card!
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Game's replyOfficial
24 Mar 2025, 13:41Hi Mirriam, thanks for getting in touch. We sincerely apologize for the inconvenience you've experienced with our app and we understand your dissatisfaction with our customer service. We are dedicated to improving our service and your feedback is valuable in this process. Please reach out to our account administrators directly at *** / *** or via email at ***. They have the specific access and knowledge needed to assist you promptly and efficiently. We appreciate your patience and understanding as we strive to meet your needs and improve our services.
Best regards,
Game's reply24 Mar 2025, 13:41
Official
Hi Mirriam, thanks for getting in touch. We sincerely apologize for the inconvenience you've experienced with our app and we understand your dissatisfaction with our customer service. We are dedicated to improving our service and your feedback is valuable in this process. Please reach out to our account administrators directly at *** / *** or via email at ***. They have the specific access and knowledge needed to assist you promptly and efficiently. We appreciate your patience and understanding as we strive to meet your needs and improve our services.
Best regards,