NB
Nadine B
1 reviews | Active since Nov 2015
24 Nov 2015, 08:55
Not informative
We were at Game on Saturday the 21st to purchase an Explora decoder. When we got the slip from the store assistant to go and pay they had included R450.00 for the Smart LNB yet Game is running a promotion that the price of R1999.00 includes the LNB. The store assistant refused to help us so we left and went to Dion Wired. This has cost me a lot of time and more money than what I would have. This is very poor on Game and the staff member that clearly was not interested or not willing to to disclose the promotion.
Helpful (0)
Replies (1)0
Replies (1)Game's replyOfficial
29 Nov 2015, 15:07Hello NMB1,
We acknowledge receipt of your complaint with reference ***9 and apologize for any inconvenience caused.
Store management will investigate this matter and will provide you with updated feedback.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***9 and apologize for any inconvenience caused.
Store management will investigate this matter and will provide you with updated feedback.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply29 Nov 2015, 15:07
Official
Hello NMB1,
We acknowledge receipt of your complaint with reference ***9 and apologize for any inconvenience caused.
Store management will investigate this matter and will provide you with updated feedback.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***9 and apologize for any inconvenience caused.
Store management will investigate this matter and will provide you with updated feedback.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
