Not Happy

Good Day

I went to Game to pay my entire settlement, They gave me a settlement amount that I had to pay, the gentleman working with the Game Store Cards wrote down a settlement amount that didn't correspond with the amount given. (Only by a few cents) They told me I wouldn't need to pay the monthly service fee if I have settled my account, but I have been billed because there are something like 60c in my account that wasn't paid because of an admin error, not a customer error. I spoke to a lady in Customer Service who said that I need to pay the service fee because of the amount outstanding. I do not mind paying the Service Fee, but as discussed with the gentleman who helped me with the Settlement Amount, a monthly fee will not be charged if I paid my account.

I really like game and do not like having to complain about them, and I trusted the staff at Game to help me settle my account.