WS
Wendy S
1 reviews | Active since Aug 2014
01 Jul 2015, 15:18
Not happy!!
Bought a Ryobi generator on 16 may 2015. It stopped working after 9 house of run time. Game told us we would have to send it for assessment. I called Game yesterday, technician was on lunch at 11:24 and was advised they would call me back at 3pm. It is now 24 hours later and still nothing... I want my money back, not vouchers, i will take my business elsewhere.
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Game's replyOfficial
02 Jul 2015, 14:41Hello Wendyastrauss,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
In accordance with the CPA the item will have to go for an assessment first and this normally takes about 10 days. Once we have the report the store will contact you to discuss this matter further.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
In accordance with the CPA the item will have to go for an assessment first and this normally takes about 10 days. Once we have the report the store will contact you to discuss this matter further.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply02 Jul 2015, 14:41
Official
Hello Wendyastrauss,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
In accordance with the CPA the item will have to go for an assessment first and this normally takes about 10 days. Once we have the report the store will contact you to discuss this matter further.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
In accordance with the CPA the item will have to go for an assessment first and this normally takes about 10 days. Once we have the report the store will contact you to discuss this matter further.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,