ET
Ebrahim T

1 reviews | Active since Feb 2015

04 Mar 2015, 22:02

Not compensated yet due to bad service

Good-day<br> <br> Please take note that I am requesting compensation for for fuel money amounting to R400, as I had to drive from Bay side to Stellenbosch and then to Somerset Mall. I drove from Athlete to Somerset Mall, 3 times back and forth, for this putrid service. <br> <br> Thus far people are just blaming each other, but no solution is provided to who been inconvenienced. The Sales Manager of Game Somerset Mall (Chantel) called me to apologise and also to offer me R120. I've told her that it is simply not enough. On top of this, she wants me to drive till there to collect it. She promised me that she will go back to her superiors about my request. <br> <br> Thus far I have not heard from the other branches. (Bay side and Stellenbosch)<br> <br> I need a response ASAP please!<br> <br> Thanks.<br> Ebrahim<br>

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Replies (1)
Game
Game's reply05 Mar 2015, 10:12
Official
Hello Etoffar,

We are in receipt of your re-occurring call with reference *** and apologize once again for your inconvenience in this matter.

As discussed with senior management we offer you an inconvenience voucher which can collect from Game N1 city - the store closest to you.

We look forward being of assistance to you again soon.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73