JC
Jerome C
1 reviews | Active since Jan 2013
16 Oct 2015, 13:37
Not being reasonable
Bought a bottle of wine from Game Canal Walk.<br> Bottle broke outside the store and they did not want to replace it even though the seal was not broken on the top.<br> What ever happened to replacing a bottle if the seal is not broken???<br> What ever happened to common courtesy??
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Replies (1)
Game's replyOfficial
16 Oct 2015, 16:28Hello jerico,
We acknowledge receipt of your complaint with reference ***7 and would like to apologise for any inconvenience caused.
This matter was referred to the Management of Game Canal Walk for further investigation.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
We acknowledge receipt of your complaint with reference ***7 and would like to apologise for any inconvenience caused.
This matter was referred to the Management of Game Canal Walk for further investigation.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
Best regards,
Game's reply16 Oct 2015, 16:28
Official
Hello jerico,
We acknowledge receipt of your complaint with reference ***7 and would like to apologise for any inconvenience caused.
This matter was referred to the Management of Game Canal Walk for further investigation.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
We acknowledge receipt of your complaint with reference ***7 and would like to apologise for any inconvenience caused.
This matter was referred to the Management of Game Canal Walk for further investigation.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
Best regards,