DW
DEWALD W
1 reviews | Active since Sept 2013
26 Feb 2015, 07:55
NOT AVAILABLE
About 3 weeks ago Game advertised LED lights that light up when the power goes off, the price was R50-00.<br> Going to Game on the day of the advert, they responded that they haven't received the product yet. I gave my details and they said they will phone me back. A week passed no call, I returned to Game to enquire and there answer was it is out of stock, strange because they said it didn't arrive. Left my details again and up to now no responce. This is the third time this has happened out of stock or stock not arriving. Seems I must go to Makro for service as Game Welkom has no customer service. This is unaceptable to mislead concumers to advertise products that you don't have.
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Game's replyOfficial
27 Feb 2015, 15:45Hello WEP12345,
We are in receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
Please take note that the Supplier are still out of stock due to the huge demand for this item. The store will contact you once stock arrive to offer it to you at the advertised price.
We thank you for your patience in this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We are in receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
Please take note that the Supplier are still out of stock due to the huge demand for this item. The store will contact you once stock arrive to offer it to you at the advertised price.
We thank you for your patience in this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply27 Feb 2015, 15:45
Official
Hello WEP12345,
We are in receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
Please take note that the Supplier are still out of stock due to the huge demand for this item. The store will contact you once stock arrive to offer it to you at the advertised price.
We thank you for your patience in this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We are in receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
Please take note that the Supplier are still out of stock due to the huge demand for this item. The store will contact you once stock arrive to offer it to you at the advertised price.
We thank you for your patience in this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,