LB
Lorraine B
1 reviews | Active since Mar 2009
06 May 2015, 19:07
Not all variants on special
Okay , checkers and woolworths are guility of it, and now GAME. Its the pamphlets that advertise specials but not all the variants are on special, even though it says assorted. Its the SNOWFLAKE EASYMIX 500GM ASSORTED FOR R8.99. Went today and found only 4 available variants out of a possible 10 , which was disappointing , but the most annoying was the pancake mix was mixed in with the others on the shelf and scanned at R13.99. Tut Tut game . Please write on the pamphlet that certain varients are excluded!!!<br> like...only the less popular ones are on special.!!!!!! so we don't waste time !
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Replies (1)Game's replyOfficial
12 May 2015, 13:56Hello lorib,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
We are taking your advise seriously and have forwarded your suggestion to our Advert department. Store management also contacted you to apologize.
We look forward having you in the store again soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
We are taking your advise seriously and have forwarded your suggestion to our Advert department. Store management also contacted you to apologize.
We look forward having you in the store again soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply12 May 2015, 13:56
Official
Hello lorib,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
We are taking your advise seriously and have forwarded your suggestion to our Advert department. Store management also contacted you to apologize.
We look forward having you in the store again soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
We are taking your advise seriously and have forwarded your suggestion to our Advert department. Store management also contacted you to apologize.
We look forward having you in the store again soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
