Nonsense shop

Good day

I ordered 2 items on the 8th of July 2024. Game took my money but the ordered reported as failed on their system. I was asked for proof of payment which I gladly supp**** in a matter of minutes. I was then called weeks later to confirm whether I still want the items I bought or I needed my refund. I said I want the items.

I have been calling Game everyday for an update and given stories everytime I called. Now Game with the items I want called my dad (where the items will be delivered) and told him to come to the store and pay for delivery. Delivery???? How????? Because when I paid online it was mentioned that the delivery is free?

I’m so disgusted with Game and right now I just want my money back. I don’t even know why I bothered buying with Game, cos with Makro I would have long had the items I bought.

Your service is disgusting and I’m reporting this matter to the Ombudsman, maybe that’s the wake up call you guys need. For the fact that I’m the one who keeps on following as if I’m owing you it’s just ultimate bull****.

Kindly send my money back I’m fed up yeeeeerrrrrrr