None existent customer service.

Its almost three months since GAME Kimberley wont fix my phone and still havent returned it to my possession , my use for that phone is not important to GAME so please keep that phone and refund me fully didnt buy that phone for it to be confiscated by you. I WANT A FULL REFUND FOR THAT DEVICE....please dont tell me senior management will contact me we son know its automated and bogus.....I WANT MY MONEY I PAID FOR THAT PHONE IMMEDIATELY...