MS
M'joh Siljeur
1 reviews | Active since Oct 2019
06 Dec 2025, 10:02
Non delivery of purchased fridge #uselessstore
From the lack of replies on previous posts I dont know how much this post will help but nontheless I purchased a fridge from Game Cape gate store on the 27th of November 2025 and nothing has been delivered. Thats a total of 9 days and they say their delivery time takes 3-5days. I'm so ******-off because the lack of communication and a store that never picks up their phones. I have to run around make calls to get sonething i paid for. Games reputation is worthless at this stage and I will never purchase anything from them again.
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Game's replyOfficial
08 Dec 2025, 15:23Hi M'joh, thank you for reaching out. I am so sorry to hear that you have not received your order as of yet. Kindly be advised that your query has been escalated to our senior team to assist you accordingly. An agent will follow up on the delivery and get back to you as soon as they have an update. We apologize for the delay.
Game's reply08 Dec 2025, 15:23
Official
Hi M'joh, thank you for reaching out. I am so sorry to hear that you have not received your order as of yet. Kindly be advised that your query has been escalated to our senior team to assist you accordingly. An agent will follow up on the delivery and get back to you as soon as they have an update. We apologize for the delay.