JM
Juliet M
1 reviews | Active since Mar 2021
20 Jun 2024, 13:31
Non caring so called manager
I went to game jabulani mall in Soweto to exchange some goods so I was told that I must wait for the so-called manager who took her time had to wait for a mere 30minutes guess what on her way to us was dragging her feet did not even greet us we don't need people like that especially when you work with people
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Game's replyOfficial
20 Jun 2024, 16:39Hi Juliet, thank you for getting in touch. I'm sorry for the service you received and wait you had to exchange a few items. I understand your disappointment as the incident happened with a senior member of staff. This is not the experience we want you to have. Rest assured, your query will be escalated and you will be contacted within 24 - 48 hours.
Best regards,
Game's reply20 Jun 2024, 16:39
Official
Hi Juliet, thank you for getting in touch. I'm sorry for the service you received and wait you had to exchange a few items. I understand your disappointment as the incident happened with a senior member of staff. This is not the experience we want you to have. Rest assured, your query will be escalated and you will be contacted within 24 - 48 hours.
Best regards,