1 reviews | Active since Nov 2018
Nokia 5
Good morning.
On the 24TH May 2018 I bought a Nokia 5 phone at MALL@REEDS, CENTURION SHOP 91 at cnr Rooihuiskraal & Hendrick Verwoerd.
The phone was functioning well after my purchase, but suddenly on the 11TH November 2018 the phone stopped working and I immediately took the phone back to the store for inspection, indeed the phone was inspected and confirmed it was a software problem as per the store associates at Game **********
The phone was sent for repairs and on the 20TH November 2018 I was called to collect the phone from repairers.
On my arrival at Game Mall@Reeds I was told that I have to pay R1000 00 for the phone to be repaired as the phone had scratches, even though the phone is still under warranty and Guarantee.
Feedback received from the Supplier is as follows:
" As per the supplier the customer need to pay an amount of R 1,027-17 to repair his phone . As per the supplier this phone was abuse by the customer(Photos available)
Unfortunately Game cannot refund you if this is the finding of the Supplier who assessed the item.
Regards.
Customer Service
***
Tel: ***73
/rt
Best regards,
Feedback received from the Supplier is as follows:
" As per the supplier the customer need to pay an amount of R 1,027-17 to repair his phone . As per the supplier this phone was abuse by the customer(Photos available)
Unfortunately Game cannot refund you if this is the finding of the Supplier who assessed the item.
Regards.
Customer Service
***
Tel: ***73
/rt
Best regards,