Noisy KIC fridge

<p>On the 29 March 2016 I bought a KIC fridge which was on special at Game Promenade.</p> <p>In the beginning of May we noticed that its making quite a racket so we just left it thinking that maybe it will go away. It didn't so on the 14 June 2016 I logged a complaint on the website. Cerwin of Game Promenade called me and asked for details on my slip, He then logged a call with KIC who will send a technician. The technician came out and said that there is nothing wrong with the fridge but he will send the report to KIC. I then called Game Promenade and spoke to Erefaan saying that he is waiting for the report from KIC and I will hear from them the next day 16 June 2016. On June 17 a guy from Cape Town Appliances called and asked my wife to record the sound the fridge is making for apparently when the technician was there it did not make a noise, I called the guy back and told him nobody is going to record anything Game can come get their fridge and I want a refund, He told me to deal with Game. I called Game Promenade asked to speak to Cerwin he was on lunch and I left a message with my contact numbers and up until this minute no return call. Bottom line is I did not buy the fridge at KIC I bought it at Game and I want a refund it is within the warranty period as well as the 6 month return policy if a product has become defective as ruled by law. I work in retail too and I know policy, I did not study for nothing I know my rights as consumer and If refund us refused I will take this matter further, and that is a promise. Customer service at this branch in question is also non existent to say the least, just because it's Mitchell's Plain doesn't mean youncan treat clients like this.</p> <p>Thanks</p>