1 reviews | Active since Dec 2015
No truth about their PRODUCTS
In 2013 I baught a CAMP MAster tent for my husband for his birthday , we used this tent in Koppies Freestae in March and everything was OK, we then used it again last week in Koppies for camp ping, the weather came up, started raining and the wind started blowing, not even much, all of a sudden the tend started bending, and the strips on the sides thorn off, we paid R 3500.00 for this tent and the guy at that department assured me that it was a quality Brand, as i asked him a few times, because previously we also bought something there and it was also not as good as promised, i do not have a slip as the slip was in my handbag the whole time, and my handbag was ****** a few months ago I have proof of that, so I explained to the lady at game on Sunday, she and her ***orker were having bad attitudes saying that they could not help me, so now i am buying a new tent and will take this matter of the other tent further as we as customers also have rights and this is *****ing our hard working money, all of our Kroonstad people buy from game and i will make sure that people will now how they lie about their products .
We acknowledge receipt of your complaint with reference ***3 and apologize for any inconvenience caused.
We confirm that management contacted you to advise that they will order the poles for you from the Supplier. Please keep in mind that all suppliers are currently closed for the festive period.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***3 and apologize for any inconvenience caused.
We confirm that management contacted you to advise that they will order the poles for you from the Supplier. Please keep in mind that all suppliers are currently closed for the festive period.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
