NO TROLLEYS - NO ASSISTANCE

THE ROSEBANK BRANCH HAS GOT TO BE THE SHOP WITH THE WORST SERVICE OUT OF ALL OF THEM. THEIR STAFF IS \ALWAYS\", AAAAAALWAYS UNWELCOMING, UNHELPFUL, IN A WORD: CARELESS. EVERY TIME WE NEED TO ASK SOMETHING, WE HAVE TO INTERRUPT A CONVERSATION BETWEEN THE STAFF AND WE THEN RECEIVE A FINGER POINTING AT AN AISLE IN RESPONSE - NEVER A \"HELLO, HOW CAN I HELP YOU\" OR TAKING US TO THE PLACE. THEY WOULD RATHER CARRY ON TALKING TO EACH OTHER AND LAUGHING. THIS HAS HAPPENED TO US CONSISTENTLY! YESTERDAY WAS JUST INCREDIBLE. I WANTED TO PURCHASE A PORTABLE AIRCON AND A VACCUM CLEANER. THERE WERE NO TROLLEYS ON BOTH FLOORS SO I ASKED THE SECURITY GUARD WHERE THEY WERE (I HAD THE VACUUM CLEANER IN MY HANDS ALREADY - A HEAVY BOX. I CERTAINLY CANNOT CARRY A PORTABLE AIRCON. SHE JUST REP**** \"WE DON'T HAVE TROLLEYS NOW\". NOT LIKE \"LET ME CHECK WITH MY COLLEAGUES\" OR \"PLEASE LEAVE YOUR BOX HERE AND WE'LL LOOK FOR A TROLLEY\" - NOPE! THE LADY JUST LOOKED AWAY RUDELY AND I JUST DECIDED THAT YOU GUYS DON'T FEEL LIKE HAVING CUSTOMERS, SO I PUT THE BOX ON THE FLOOR AND LEFT. MY PURCHASED ADDED R7,000.00. PITY THAT YOU FEEL LIKE YOU DON'T NEED TO TRAIN YOUR STAFF PROPERLY, AS WE HAVE SUGGESTED SO MANY TIMES"