No Stock, Very bad service

I went to Game at Somerset Mall. They never have stock, after doing a rain check I am waiting more than a week for stock and the shelfs are still empty. This is ridiculous. When you ask the staff when they will get stock they just laugh at you and say they don't know. Such a big place with a fabulous name turned into a ridiculous place with no stock. I don't understand how this can even be possible.. Weeks without stock.