ER
Envor R

1 reviews | Active since Jul 2013

06 Aug 2015, 21:37

No Stock/Promotion cancelled

Hi<br> I went to Game Parow on the 5th August to purchase the 2 in 1 10 inch tablet deal. I enquired and asked the staff if they had stock available. They responded there is more then enough stock. I then went to fetch my documents(ID, Payslips and 3 month Bank statement) as they requested. When I went back to the store this morning I was told they were out of stock. I then requested to speak to the Supervisor or Manager and then she said something about that Vodacom cancelled the deal and that they reached their sales quota for Vodacom. <br> Now what makes me upset is that I went through all the trouble to get my documents especially my bank statements to come back and find out I can no longer sign up for a contract.<br> <br> Can you please advise what is happening to this deal? <br> Surely after 1day all stock cannot be all sold out or Vodacom cannot just stop the promotion.<br> <br> I will definitely insist that I am allowed to receive this special as per adverti*****t.<br> NB! Thepamphlet states until 10 August

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Replies (1)
Game
Game's reply07 Aug 2015, 11:01
Official
Hello envor1,

We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.

This matter was referred to the store management of Game Parow for further investigation.

Regards

Herman van der Berg
Customer Service Advisor
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