CR
CHANTEL R
1 reviews | Active since Apr 2015
11 Dec 2015, 16:50
No stock of black friday speciqls
I went to Game in Kolonade mall in pretoria. I paid the money for the kic chest freezer in 27th of november 2015. I was told by the saleman that they will have stock of this product by the following wednesday 2/12/2015. I had no problem with that. On 2/12/2015, i havent heard anything from them so i phoned and asked what is happening the salesman told me that they would only get stock 11/12/2015 i asked can i then go and collect my deepfreeze his reply was yes. I then recieved a call from game stores on 8/12/2015 them informing me that they will only have stock on the 15/12/2015. Im not quite sure if i will receive my paid for chest freezer on 15/12/2015????
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Replies (1)Game's replyOfficial
13 Dec 2015, 17:42Hello be4ktebithc,
We acknowledge receipt of your complaint with reference ***5 and apologize for your inconvenience in this matter.
Store management will investigate stock levels and will advise you accordingly.
Regards.
Rina Taute
Group Customer service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***5 and apologize for your inconvenience in this matter.
Store management will investigate stock levels and will advise you accordingly.
Regards.
Rina Taute
Group Customer service Advisor
***
Tel: ***73
Game's reply13 Dec 2015, 17:42
Official
Hello be4ktebithc,
We acknowledge receipt of your complaint with reference ***5 and apologize for your inconvenience in this matter.
Store management will investigate stock levels and will advise you accordingly.
Regards.
Rina Taute
Group Customer service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***5 and apologize for your inconvenience in this matter.
Store management will investigate stock levels and will advise you accordingly.
Regards.
Rina Taute
Group Customer service Advisor
***
Tel: ***73
